Privacy Policy
Last updated: October 2026
1. Introduction
Welcome to MechServi. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) or use our mobile applications and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes delivery address (doorstep service location), email address and telephone numbers.
- Vehicle Data: includes make, model, year, and registration numbers of the vehicles you register on our platform.
- Financial Data: includes bank account and payment card details (processed securely by our payment partners).
- Transaction Data: includes details about payments to and from you and other details of services you have purchased from us.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To perform the contract we are about to enter into or have entered into with you (e.g., dispatching a mechanic to your location).
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
5. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and to withdraw consent.
6. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our Data Privacy Manager at privacy@mechservi.com.